Position Overview

Ultimate Staffing Services is actively seeking a Temporary Bilingual Spanish Call Center Representative for a six-month assignment located in Pasadena, CA. This role offers an excellent opportunity for individuals with strong communication skills and a customer-first mindset to thrive in a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls in both English and Spanish.
• Assist customers with inquiries, resolve issues, and provide accurate information.
• Document interactions and maintain detailed records in the system.
• Collaborate with team members to ensure excellent customer service.

Qualifications

• Fluent in Spanish and English (verbal and written).
• Previous call center or customer service experience preferred.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Proficient with basic computer applications and data entry.

Required Work Hours

Monday-Friday, 8:00 AM - 5:00 PM

Compensation

Competitive hourly rate: $19/hr (based on experience).

Additional Details

This is a temporary 6-month assignment located in Pasadena, CA, providing an exciting opportunity to work in a dynamic and engaging environment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.